Abstract
Every ESP course should be based on an analysis of needs. The current study was aimed at analysing the target needs related to the English for F&B Service course. It was revealed that; (1) The language functions of waiters in F&B Service department were closely related to the service sequence applied in the restaurants. Mostly, the functions for all hotels were the same, in which the differences were based on the characteristics of the hotel and restaurant, types of service, as well as the circumstances; (2) The language expressions needed were basically based on the tasks and varied based on the characteristics of the hotel and restaurant, types of service, the situation and condition. Results of the study implied that there was something beyond language skills that needs to be comprehended in order to be able to perform the tasks atF&B Service, especially as waiters. Task Based Learning with role play activities is suggested to facilitate the needs of communicative tasks.
References
Arvai, D. (2018). Future Skills and Traits for Restaurant Waiters Case
Company in 2030. Laurea: University of Applied Sciences.
Bygate, M. (2015). The Language Learning Journal Sources, developments and directions of task-based language teaching. https://doi.org/10.1080/09571736.2015.1039566
Currier, M. (2004). English for Specific Purposes : ESL and the Nursing Assistant. English for Specific Purposes World. Retrieved from http:// www.espworld.info/Articles_12/Currier.htm
Duxbury, J. G., & Tsai, L.-L. (2010). The effects of cooperative learning on foreign language anxiety: A comparative study of Taiwanese and American universities. International Journal, 3(1), 1694–609.
Heinonen, K. (2011). Consumer activity in social media: Managerial approaches to consumers’ social media behavior. https://doi.org/10.1002/cb.376
Hutchinson, T. & A. Waters. (1987). English for Specific Purposes: A Learning-Centered Approach. Cambridge: Cambridge University Press.
Kaur, Sarjit. (2008). ESP Course Design: Matching Learner Needs to Aims. https://www.scribd.com/document/190273491/DesigningEsp-Courses
Li, Lixin. (2006). Theoretical Base and Problems in Business English Teaching in China. http://www.esp-world.info/Articles_8/Li.htm
Magos, K., & Politi, F. (2008). The Creative Second Language Lesson: The Contribution of the Role-play Technique to the Teaching of a Second Language in Immigrant Classes. RELC Journal, 39(1),
–112. https://doi.org/10.1177/0033688208091142
Richards, J. C. (2006). Communicative Language Teaching Today (1st ed.). New York: Cambridge University Press.
Richards, J. C. (1989). American Breakthrough. Oxford: Oxford University Press.
Robinson, Pauline C. (1984). ESP: The Present Condition. Oxford: Pergamon Press.
Rojas, M. A., Laica, U., & Alfaro, E. (2018). The Influence of Implementing Role-play as an Educational Technique on EFL Speaking Development Jhonny Villafuerte. Theory and Practice in Language Studies, 8(7), 726–732. https://doi.org/10.17507/tpls.0807.02
Rojas, M. A., Villafuerte, J., & Soto, S. T. (2017). Collaborative Work and Technological Means f Language Writing Production. Turkish Online Journal of Educational Technology, Special Is, 92–105.
Russell, C. (2009). A systemic framework for managing e-learning adoption in campus universities: individual strategies in context. Alt-J, 17(1), 3–19. https://doi.org/10.1080/09687760802649871
Xenodohidis, Thalia H. (2006). An ESP Curriculum for Greek EFL Students of Computing: A New Approach. http://www.esp-world.info/Articles_2/ESP%20Curriculum.html
Zhang, Y. (2010). Cooperative Language Learning and Foreign Language Learning and Teaching. Journal of Language Teaching and Research, 1(1), 81–83. https://doi.org/10.4304/jltr.1.1.81-83
Before going to review process, all manuscripts will be checked that they are free from plagiarism practice using "Turnitin" software. If there is an indication of plagiarism, the manuscript will instantly be rejected.